CANCELATION POLICY

AT PHILO BARBER STUDIO WE VALUE OUR GUEST’S TIME AND ASK THAT YOU VALUE OURS IN RETURN. TO ENSURE A SMOOTH AND RELIABLE EXPERIENCE FOR ALL OF OUR GUESTS WE ASK THAT YOU KINDLY ADHERE TO THE FOLLOWING CANCELLATION POLICY:

• CANCELLATIONS OR MODIFICATIONS MADE WITHIN 24HRS OF YOUR SCHEDULED APPOINTMENT WILL INCUR A FEE OF 50% YOUR SCHEDULED SERVICE RATE

• CANCELLATIONS OR MODIFICATIONS MADE WITHIN 1 HR OF YOUR SCHEDULED APPOINTMENT WILL INCUR A FEE OF 100% YOUR SCHEDULED SERVICE RATE

THE ENFORCEMENT OF THESE TERMS IS ALWAYS AT THE DISCRETION OF YOUR BARBER. IF YOU NEED TO CANCEL OR RESCHEDULE, PLEASE DO SO AS EARLY AS POSSIBLE USING THE APPROPRIATE METHODS OF CONTACT. CLICK HERE TO GET IN CONTACT WITH YOUR BARBER.

IN THE CASE OF TARDINESS, WE ASK THAT YOU TEXT THE SHOP AS SOON AS POSSIBLE. WE RESERVE THE RIGHT TO MODIFY OR CANCEL THE APPOINTMENT IN ORDER TO REMAIN PUNCTUAL FOR THE FOLLOWING GUEST. THERE IS A GRACE PERIOD THAT IS ENFORCED ON A CASE-BY-CASE BASIS. A TEXT WILL BE SENT OUT TO GREET YOU, BUT IT SHOULD NOT BE TAKEN AS A REMINDER. IT IS SIMPLY A COURTESY.

THIS POLICY WAS ESTABLISHED TO FOSTER A CULTURE OF RESPECT AND CONSIDERATION FOR EVERYONE’S TIME. GRACE IS GIVEN CIRCUMSTANTIALLY BUT SHOULD NEVER BE EXPECTED.

Thank you for your support... ALWAYS <3